If Southern Europe is to recover from the euro crisis, the region will need to boost its traditionally strong tourism industry - and one of the best ways to sell its sun, beauty, and history is through the Internet. This is the conclusion of new Oxford Economics study titled “The Impact of Online Content on European Tourism.”
Encourage tourist businesses to build websites in multiple languages across multiple online platforms - travel apps, travel apps, search, sales portals, travel reviews, travel guides.
Update the content frequently - and given the significant role that culture plays in tourism in Europe, pay special attention to online cultural content.
Motivate government agencies to work with the private sector to provide complementary destination and cultural online content.
Use social media and encourage feedback from customers. This will allow businesses to build relationships with their customers as well as improve service offerings over time.
Fortunately, we’re seeing signs that the Mediterranean tourist industry is embracing these opportunities. At the report's recent launch in Athens, the president of the Association of Greek Tourism Enterprises, Andreas Andreadis , pointed to the Discovergreece.com website that serves as a platform for online reservations. Tourism Minister Olga Kefalogianni said the VisitGreece.gr had attracted 7.3 million unique visitors and reported that her Ministry has launched a web-based communication campaign to promote Greece. Carlos Romero, from Spain’s government tourist innovation agency Seggitur , spoke of the success of spainisculture.com .Posted by Dionisis Kolokotsas, Public Policy Manager, Athens
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